Update: Rewards have been restored as of August 26, 2020. To see what Rewards you will be receiving, click on the “See If You Are A Class Member” tab above and enter either your AutoZone Rewards account number or the telephone number you used to open your account.
A settlement has been proposed in the case titled Hughes et al. v. AutoZone Parts, Inc. et al., Case No. BC 631080 (the “Lawsuit”), a class action that is presently pending before Judge Maren E. Nelson of the Superior Court of California, County of Los Angeles (the “Court”).
Nature of the Settlement
This lawsuit alleges that AutoZone breached its contractual duties to Class Members who made purchases before the National Plan Conversion and violated California’s Unfair Competition Law by causing Reward Credits and $20 Rewards to expire. This lawsuit has sought compensation and injunctive relief. AutoZone denies the allegations and any wrongdoing, and has asserted numerous defenses as to procedure, liability, and damages.
AutoZone has agreed to reinstate all of Class Members’ expired $20 Rewards and issue $5 Rewards to Members who had 1-2 Reward Credits expire, $10 Rewards to Members who had 3-4 Reward Credits expire, and $15 Rewards to Members who had 5 or more Reward Credits expire. The total aggregate face value of the Rewards that will be reinstated and/or issued will be over $48 million.
The reinstated or newly issued Rewards will automatically appear in Class Members’ AutoZone Rewards accounts within 30 days of final approval of a settlement without Class Members taking any further action. All Rewards issued as part of this settlement will be valid for 12 months after which they will expire and shall be treated as other Rewards in the AutoZone Rewards program in all other respects. In exchange, class members will forgo their rights to pursue the claims the Court previously certified for class treatment.
Your Legal Rights and Options
Option and Deadline
|If you do nothing and the Court approves the settlement, you will be bound by the settlement. AutoZone will post Rewards to your AutoZone Rewards account as provided by the Settlement Agreement, but you will not be able to sue AutoZone for the legal claims that are being settled.|
Object to the Settlement in Writing
|Tell the Court about why you do not agree with any aspect of the Settlement. A written objection must be postmarked or delivered on or before January 23, 2020.|
Go to a Hearing
(Deadline for Attorney Notice of Intention to Appear: Passed)
(Hearing Date: Passed)
|You can ask to speak to the Court about the “fairness” of the Settlement. To have an attorney speak for you, a Notice of Intention to Appear must be in writing, filed and postmarked on or before February 3, 2020.|
The Court has certified two subclasses, which differ based on when AutoZone contends it first provided notice of the changes to its Rewards Program:
All persons who: (1) were enrolled in a 5/20/20 plan through an AutoZone store (and not online) in California at the time of the National Plan Conversion; (2) made purchase(s) of over $20 from AutoZone in California using their Rewards account on or before July 31, 2014; and (3) whose $20 Reward(s) and/or Reward Credit(s) earned through the purchase(s) on or before July 31, 2014 were deemed expired and never reinstated by AutoZone.
All persons who: (1) were enrolled in a 5/20/20 plan through an AutoZone store (and not online) in California at the time of the National Plan Conversion; (2) made purchase(s) of over $20 from AutoZone in California using their Rewards account after July 31, 2014; and (3) whose $20 Reward(s) and/or Reward Credit(s) earned through the purchase(s) after July 31, 2014 were deemed expired and never reinstated by AutoZone.
View list of California stores participating in the 5/20/20 plan.